Reserve Now simplifies the reservation process for buyers and helps dealers quickly qualify leads and track orders
AUSTIN, Texas, May 25, 2021
Rollick Inc., the leading relationship marketing technology provider for the Marine, Powersports, and RV industries, announced today that dealers can now efficiently take reservations for vehicles through the “Reserve Now” feature added to RollickDR, its industry-first digital retailing solution. Reserve Now allows buyers to quickly and easily reserve vehicles on dealer websites, while saving dealership sales teams time in qualifying customers, and provides a reliable way to track unit reservations.
The pandemic led to both high retail demand and supply-chain slowdowns, resulting in an all-time low of outdoor recreation vehicle availability. Consumers are increasingly willing to make deposits to reserve their outdoor vehicle even before it comes off the production line.
“Dealers tell us they are overloaded with leads and managing preorders,” said Bernie Brenner, CEO of Rollick. “They asked us to help them qualify the orders they are receiving and improve the reservation process to provide excellent customer service during a frustrating time.”
RollickDR will include Reserve Now functionality by early June, with several options for taking deposits. Dealerships can configure the Reservation Request feature to handle payment directly or use it as a simple lead form, following up later for credit card information. RollickDR will also soon integrate with Kenect “Text to Pay” to provide a seamless ecommerce experience.
“Our dealership group is drowning in reservation requests and it’s been difficult to keep up,” said Matt Petrovich, Director of Marketing and Operations for Nash Powersports. “Our customers will love the ability to reserve their vehicle on our website and we appreciate that RollickDR helps us easily manage it all on the backend.”
Rollick’s digital retailing solution provides a consolidated tool to help consumers gather detailed transaction information about a potential purchase and, when ready, provide all of the researched information to the dealer. With RollickDR, consumers can self-direct their outdoor vehicle buying experience by getting pre-qualified for financing, reviewing OEM & dealerships offers, estimating the value of a trade-in, scheduling appointments, and now reserving a vehicle all in one simple interface. Learn more about RollickDR.
About Rollick, Inc.
Rollick connects manufacturers, dealers, and finance and insurance providers with in-market consumers in the Powersports, RV, and Marine industries to deliver a seamless customer journey. Rollick’s solutions include new customer acquisition, enterprise lead management, customer experience/loyalty, and marketing automation. In addition, the company has rapidly built its GoRollick.com outdoor recreational vehicle buying marketplace to include a nationwide network of dealers, over 100 manufacturers, and an affinity partner network with access to over 250 million high-quality customers including policyholders of major insurance providers, employees at more than 2,000 top U.S. companies, members of the military, veterans and first responders. For more information, visit Rollick.
It’s no secret that the pandemic has created a myriad of sales and service challenges for recreation dealers. While high demand and record-setting leads and sales are great, it comes at a time when lack of inventory, labor shortages, back-ordered parts, and long service wait times makes it harder than ever to provide shoppers with a positive overall experience. So how can dealers make the most out of every prospect touchpoint and easily prioritize hot vs. cold leads?
Shopping for a boat is a complex process for consumers. As an OEM or dealer, winning them over requires exceptional service before, during, and after the sale. And while high demand and record-setting boat sales are great for the industry, the downside is that it comes at a time when lack of inventory, labor shortages, back-ordered parts, and long service wait times makes it harder than ever to provide shoppers with a positive overall experience.
Join executives from Rollick, Lightspeed, and RVDA as they share ways dealers can integrate more seamlessly with their technology vendors, promote salesperson adoption, and increase market share.